Career Bridge Job Site

IT Assistant

Kenya        Hospitality & Hotel
Closing in 14 Days
Career Bridge Job Site

Job Description

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.

Roles & Responsibilities

  • Provide technical assistance and support for both guests and staff with IT-related issues.
  • Regularly monitor and maintain computer systems, networks, and hardware.
  • Conduct training sessions for hotel staff on basic IT operations, software applications, and hotel-specific systems.
  • Maintain an inventory of all IT equipment, including computers, printers, and peripherals. Keep track of usage, repairs, and replacements to ensure availability and functionality.
  • Assist hotel guests with IT services such as internet access, printing services, and troubleshooting in-room technology like TVs and telephones.
  • Ensure compliance with hotel IT security policies and procedures.
  • Liaise with IT vendors and service providers for procurement, maintenance, and repair services.
  • Maintain accurate documentation of IT procedures, configurations, and troubleshooting steps.
  • Be available for emergency IT support outside of regular working hours as needed. Respond promptly to critical issues to minimize disruption to hotel operations.
  • Stay updated with the latest technology trends and advancements in hospitality IT.

Qualifications

  • Associate’s degree or equivalent experience in Information Technology, Computer Science, or a related field.
  • Proven 3 years of experience as an IT Assistant, IT Support Technician, or similar role.
  • Strong knowledge of computer systems, networks, and troubleshooting techniques.
  • Familiarity with hotel property management systems (PMS) and hospitality-specific software (preferred).

Competencies

 

 

DISCLAIMER: 

Career Bridge Limited wishes to inform all applicants that we DO NOT CHARGE ANY FEE at any stage of the recruitment process. This includes the application, interview meeting, or processing stages.

Beware of fraudulent individuals or entities claiming to represent Career Bridge and asking for payment to facilitate recruitment. Career Bridge does not concern itself with information related to applicants' bank accounts.

If you encounter any suspicious activities or requests for payment, please report them immediately to info@careerbridgejobs.com to ensure a secure and transparent recruitment process.

We are committed to providing a fair, ethical, and merit-based recruitment process for all applicants.

 

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Explore other jobs from Accor Group

Innovation. Inspiration. Emotion. We are 330,000+ hospitality Talents perfecting the art of welcome with passion, inspiring and designing new ways of connecting and experiencing the world. People are the heart of everything we do – fostering authentic and meaningful connections, and constantly seeking to spark delight for our clients and to deliver excellence. Our bold and visionary approach reaches far beyond the traditional hotel model, reimagining and continuously transforming hospitality to craft and unlock exceptional experiences for our clients, to give back to the planet and our communities, and drive value for our partners and all stakeholders.

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apply for IT Assistant

Kenya        Hospitality & Hotel